If you are having problems with your prepaid telephone card, they probably fall into a number of different categories. These might include:
If you have any of these problems, first you should call the card issuer (usually listed on the back of the card. You might also find the issuer by calling the customer service number written on the card).
If that approach doesn’t work, next file a complaint with the Federal Communications Commissions (FCC). You can choose from among a number of ways to do this.
Federal Communications Commission
Consumer & Government Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, SW
Washington, D.C. 20554
Another issue you might face is the place where you bought the card is causing problems. The solution is to call or write to the local Consumer Affairs or Better Business Bureau or State Attorney General. Phone numbers or addresses for these are usually in the government pages of your telephone book.
The best way to avoid problems in the first place is to:
For more information or to speak with a Central Florida attorney about your experience, contact McBride, Scicchitano & Leacox, P.A. today.
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